Privacy Policy

At Signature Tax & Accounting Ltd, we take your privacy seriously. We are committed to protecting your personal information and being clear and transparent about how we collect, use and protect it. 

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This Privacy Policy explains what personal information we collect, why we collect it, how we use it, who we may share it with and the rights you have over your information.

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1. Who we are

Signature Tax & Accounting Ltd is a UK based accountancy and tax practice.

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For the purposes of data protection legislation, Signature Tax & Accounting Ltd is the data controller for the personal information we collect and process in connection with our business, website and services.

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Company: Signature Tax & Accounting Ltd
Registered office: Office 4, Romney Marsh Business Hub, Mountfield Road, New Romney, Kent, TN28 8LH
Email: info@signaturetaxandaccounting.com
Telephone: 07401192211

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If you have any questions about how we use your personal information, please contact us using the details above.

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2. What information we collect

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Depending on how you interact with us, we may collect some or all of the following information:

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Information you provide to us

This may include:

• Your name and contact details.

• Your email address and telephone number.

• Your business name and business contact details.

• Information provided when you contact us or request our services.

• Information provided through our website contact or enquiry forms.

• Information relating to your accounting, tax and financial affairs when you become a client.

• Identification and verification information where required for anti-money laundering and other legal or regulatory requirements.

• Payment and billing information.

• Information you provide when communicating with us by email, telephone or other means.

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Information we receive from third parties

Where appropriate and lawful, we may receive information about you from third parties, such as:

• Companies House and other public registers.

• HM Revenue & Customs and other government or regulatory bodies.

• Your previous accountant or professional adviser.

• Software providers you use, where you authorise us to access your information.

• Other professional advisers or representatives acting on your behalf.

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Information collected when you use our website

When you visit our website, certain technical information may be collected automatically. This may include information such as your IP address, browser type, device type and information about how you use our website.

The exact information collected will depend on the technology and services used on our website.

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3. How we use your information

We may use your personal information to:

• Respond to enquiries and requests.

• Provide accounting, tax, payroll, bookkeeping and advisory services.

• Communicate with you about our services and your affairs.

• Prepare accounts, tax returns and other documents.

• Meet our legal, regulatory and professional obligations.

• Carry out identity and anti-money laundering checks.

• Process payments and manage our relationship with you.

• Maintain accurate business and client records.

• Improve our website, services and customer experience.

• Protect our business, website and systems against fraud, misuse and security threats.

• Send information about our services where we are legally permitted to do so.

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We will only use your personal information where we have a lawful basis for doing so.

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4. Our lawful bases for processing

Depending on the circumstances, we may rely on one or more of the following lawful bases:

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Contract

We may need to use your information to enter into or perform a contract with you, such as providing accounting or tax services.

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Legal obligation

We may need to process your information to comply with legal, regulatory or professional obligations.

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This may include requirements relating to taxation, accounting, anti-money laundering, professional regulation and record keeping.

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Legitimate interests

We may process personal information where this is necessary for our legitimate business interests and those interests are not overridden by your rights.

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For example, this may include managing our business, maintaining appropriate records, improving our services and protecting our systems.

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Consent

Where required, we may ask for your consent before processing your personal information.

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Where we rely on consent, you have the right to withdraw that consent at any time.

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5. Special category information

In some circumstances, information relating to your financial or personal circumstances may be particularly sensitive.

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We will only process special category personal data where this is necessary and where we have an appropriate lawful basis and additional condition under applicable data protection legislation.

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We will only request information that is necessary for the services we provide or to meet our legal and regulatory obligations.

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6. Who we share your information with

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We will not sell your personal information.

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We may share information with trusted third parties where this is necessary to provide our services, operate our business or comply with our legal and professional obligations.

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These may include:

• HM Revenue & Customs.

• Companies House.

• Professional and regulatory bodies.

• Banks and payment providers.

• Accounting, payroll and bookkeeping software providers.

• IT, cloud storage and communication providers.

• Our professional advisers, such as legal or insurance advisers.

• Your authorised representatives or other professional advisers.

• Government bodies, regulators or law enforcement agencies where legally required.

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Where we use third party service providers to process personal data on our behalf, we take reasonable steps to ensure that appropriate data protection and confidentiality arrangements are in place.

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7. Accounting and software platforms

As an accountancy practice, we use specialist software and technology to provide our services and manage client information.

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This may include accounting, tax, payroll, bookkeeping, practice management and payment platforms.

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Where we use these services, your information may be processed by the relevant provider on our behalf. We will only use reputable providers and will take reasonable steps to ensure that appropriate security and data protection arrangements are in place.

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8. How long we keep your information

We keep personal information only for as long as we reasonably need it for the purposes for which it was collected, including to meet legal, regulatory, professional, accounting and tax requirements.

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Different types of information may therefore be retained for different periods.

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When information is no longer required, we will securely delete it or anonymise it where appropriate.

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9. Keeping your information secure

We take appropriate technical and organisational measures to protect your personal information from accidental loss, unauthorised access, alteration, disclosure or destruction.

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However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

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If we become aware of a personal data breach that is required to be reported to the Information Commissioner’s Office or affected individuals, we will take the appropriate steps in accordance with applicable data protection law.

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10. Cookies and similar technologies

Our website may use cookies and similar technologies.

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Some cookies may be necessary for the website to function correctly, while others may be used for purposes such as analytics, preferences or other optional functionality.

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Where required, we will ask for your consent before placing non-essential cookies on your device.

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You can manage your cookie preferences through our website’s cookie settings and through your browser settings.

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The exact cookies used by our website may change as we add or remove website functionality, so we recommend reviewing our cookie information periodically.

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UK rules require websites to explain what cookies do and, for non-essential cookies, generally obtain appropriate consent before using them. (ICO)

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11. Marketing

We may occasionally contact you about our services, news or other information that we believe may be relevant to you.

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Where required by law, we will ask for your consent before sending electronic marketing communications.

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You can unsubscribe from marketing communications at any time by contacting us or using the unsubscribe option provided in the communication.

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We will not sell or rent your personal information to third parties for marketing purposes.

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12. Your data protection rights

Under applicable data protection law, you may have rights including:

• The right to be informed about how your personal information is used.

• The right to access the personal information we hold about you.

• The right to ask us to correct inaccurate or incomplete information.

• The right to ask us to delete your personal information in certain circumstances.

• The right to ask us to restrict how we use your information in certain circumstances.

• The right to object to certain processing.

• The right to data portability in certain circumstances.

• The right to withdraw consent where we rely on consent to process your information.

• Rights relating to certain automated decision-making and profiling.

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These rights are subject to certain exemptions and limitations under data protection legislation.

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If you would like to exercise any of your rights, please contact us using the details at the beginning of this Privacy Policy.

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13. Automated decision making

We do not generally make decisions about individuals solely through automated decision making.

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If this changes and we use automated decision making or profiling that has a legal or similarly significant effect on you, we will provide the information required by applicable data protection law.

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14. International transfers

Some of the technology and service providers we use may process personal information outside the United Kingdom.

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Where personal information is transferred outside the UK, we will ensure that appropriate safeguards are in place as required by applicable data protection legislation.

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15. Children’s information

Our services are generally intended for adults and businesses.

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We do not knowingly collect children’s personal information through our website unless there is a legitimate reason for doing so and appropriate safeguards are in place.

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16. Links to other websites

Our website may contain links to other websites.

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This Privacy Policy applies only to Signature Tax & Accounting Ltd and our website.

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We are not responsible for the privacy practices or content of third party websites, and we recommend reading their privacy policies before providing them with personal information.

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17. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements or the way we process personal information.

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The latest version will always be published on our website, together with the date it was last updated.

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18. Making a complaint

If you have concerns about how we have handled your personal information, please contact us first. We will do our best to resolve your concerns.

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You also have the right to complain to the UK’s data protection regulator, the Information Commissioner’s Office (ICO).

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You can find information about making a complaint on the ICO’s website:

Information Commissioner’s Office (ICO)

 

19. Contact us

If you have any questions about this Privacy Policy or how we use your personal information, please contact:

Signature Tax & Accounting Ltd

Email: info@signaturetaxandaccounting.com
Telephone: 07401192211
Address: Office 4, Romney Marsh Business Hub, Mountfield Road, New Romney, Kent, TN28 8LH.

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We are committed to treating your personal information with care, respect and confidentiality.

Last updated: August 2026